FAQs

How does AviNet differ from SkyDemon or Facebook?

Apps like SkyDemon are great for pre-flight planning and in-flight tracking, but their features are mostly limited to those functions. AviNet complements these tools by letting you explore flights and pilots in your area, connect with others, and share your adventures after landing. AviNet enhances what you already do by enabling you to share flight details, photos, and stats to Facebook and Instagram with ease.

Is the app available for both iOS and Android?

Yes, we've released it for iOS and Android. Use the App Store and Google Play Store badges below to get the app! If it's not available in your country then let us know and we can sort that out.

How frequently will the app be updated with new features?

We are always working to improve the app, and aim to release features and fixes to you as fast as possible. Depending on the speed of the app store reviews, we usually release weekly. Head over to our Release Notes to see notes from our latest releases.

Is the app free to download and use?

Yes, the app is absolutely free. We also don't sell your data to 3rd parties. AviNet is a passion project, and the monthly fees to run it are relatively low. That being said, if you value our work, then consider getting involved, or buying us a coffee.

We are exploring business models that would allow us to continue offering the app for free, these might include, but are not limited to: occasional, relevant ads, further affiliate marketing partnerships, and a premium subscription option. First and foremost we are building this community for ourselves and those involved. The personal and professional growth we've gotten from the project has far outweighed the costs, and we intend to continue building with this amazing community into the foreseeable future.

How can I support AviNet and how do you plan to make money?

Head over to Get Involved to learn more about what you can do to help us out. Some of the things you can do don't require you to part with your hard-earned cash! On the other hand, if you like the work we're doing, monetary support goes a long way too.

Can I track my flights in the app?

We realised there were already a lot of tracking apps out there, and so decided not to reinvent the wheel. Instead, to post a flight on AviNet, you are able to send a flight log directly from your tracking application via email to upload@avinet.app. Alternatively, you can upload a .gpx, .kml, .igc, or .onflight file. These are industry standard file formats and can be exported from most tracking applications such as SkyDemon and ForeFlight. You can also use a data logger such as OnFlight Hub from Bolder Flight Systems.

If you would like to track your flights in AviNet, or the tracking app you use exports a different format, we would love to hear from you by submitting feedback in the app or sending us an email at support@avinet.app.

How can I contact customer support, provide feedback, or report issues?

For customer support, please send us an email at support@avinet.app and we'll try our best to respond in a timely manner.

For feedback, bug reports, feature suggestions and anything else, please use the in-app feedback feature. This allows us to keep track of the nature and number of messages we are receiving, and make sure we are addressing the top ideas and issues as quickly as possible!

Is there a web version of the app available?

For the moment, we are not building a fully featured web version of the app. We felt our features were best delivered when on the move, and used in conjunction with whatever you are using to track your flights.

If you'd like to upload a flight from your PC or desktop computer, you can head over to https://www.upload.avinet.app to do so. Simply log into your account and upload the file.

If a more fully featured web version is something you would like to see, please get in touch with us in-app using the feedback feature, or sending us an email at support@avinet.app.

How can I delete my account and data?

If you navigate to the settings page of your profile, you will find a "Delete Account" button. This will permanently wipe all your data from our systems. Alternatively, feel free to get in touch with us at support@avinet.app or submit the Account Deletion form and we will gladly handle it for you.

If you are looking to delete your account, we would especially appreciate your feedback so that we know what we could have done better for you.